Privacy Policy & Terms and Conditions

Privacy Policy

WholeMind Wellness PLLC
7602 Westwind Ln, Houston, TX 77071-1421
 info@wmindwellness.com
 713-282-6220

Welcome to WholeMind Wellness PLLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy & Terms and Conditions outlines how we collect, use, and safeguard your data, including SMS communications.

SMS Consent & Communication

WholeMind Wellness PLLC respects your privacy. Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes. We use SMS communications solely for patient/client engagement, necessary notifications, and internal communications.

Types of SMS Communications

By consenting to receive text messages from WholeMind Wellness PLLC, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers

Example:
“Hello, this is a friendly reminder of your upcoming appointment with WholeMind Wellness PLLC at 7602 Westwind Ln, Houston, TX 77071-1421, USA on 22/10/2025. You can reply STOP to opt out of SMS messaging from WholeMind Wellness PLLC at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your appointments, billing, or other relevant updates.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Charges may vary for domestic and international messages.

Opt-In Method

You may opt-in to receive SMS messages from WholeMind Wellness PLLC in the following ways:

  • Submitting an online form
  • Checking an SMS-consent checkbox at the time of booking or intake

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from us. You may also contact us directly to request removal from our messaging list via email or phone.

If you do not wish to receive SMS messages, please do not check the SMS consent box on our forms.

Help / Support

If you are experiencing any issues with SMS communications, you can call us at 713-282-6220 or send us your query at info@wmindwellness.com.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or contact us via email/phone.
  • Message frequency may vary.

Terms and Conditions

  1. Acceptance of Terms
    By opting into our services and receiving text messages from WholeMind Wellness PLLC, you agree to these Terms of Service, which include SMS disclosures regarding message types, texting cadence, message & data rate notices, link(s) to our Privacy Policy, and opt-out instructions.
  2. SMS Consent Communication
    The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  3. Types of SMS Communications
    If you have consented to receive text messages from WholeMind Wellness PLLC, you may receive messages related to the following:
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers

Example: “Hello, this is a friendly reminder of your upcoming appointment with Chioma Nwokoro on a video call on 21st july  at 03:00 pm. Reply STOP to opt out of SMS messaging at any time.”

  1. Message Frequency
    Message frequency may vary. For example, you may receive up to [X] SMS messages per week regarding your appointments or account status.
  2. Potential Fees for SMS Messaging
    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may increase or vary if the message is sent internationally.
  3. Opt-In Method
    You may opt in to receive SMS messages from WholeMind Wellness PLLC by:
    • Checking a consent box on an online or paper form
    • Verbally giving consent during a conversation
    • Submitting an online form
  4. Opt-Out / Help
    • You can opt out at any time by replying “STOP” to any SMS message you receive.
    • For assistance, reply “HELP” or contact us at info@wmindwellness.com or 713-282-6220.
    • If you do not wish to receive SMS messages, you may decline to check the SMS consent box on our forms.
  5. Standard Messaging Disclosures (again)
    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP.”
    • Message frequency may vary.

Disclaimer

By providing your phone number to WholeMind Wellness PLLC, you consent to receive text messages from us for various purposes including updates, promotions, and client service communications. Standard message and data rates may apply according to your mobile carrier’s terms. Message frequency may vary based on our communications. If you wish to opt out at any time, simply reply “STOP” to any of our messages. For further assistance, please contact our support team via the contact information above.

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